Frequently Asked Questions
Shortly after completing and paying for your booking in full you will receive a confirmation e-mail with a link to access your trip details in our Traveler Portal. Most of our travel documents/vouchers are available within approximately 5 business days of booking. However, depending on the package booked, some documents are not available until approximately 30 days prior to travel. You will receive a follow-up notification when they are available. Lastly, please keep in mind that your air is paperless - you will NOT receive a paper ticket or e-ticket. The airline confirmation number found on your itinerary is sufficient for check-in. Can I cancel my trip after booking? Do I need an international driver’s permit to drive a car in Europe?
Do I need a visa or a passport to travel to Europe?
You need a valid passport for travel to Europe; if you hold a U.S. passport and are traveling to the EU for 3 months or less, you do not need a special visa.
Is it easy to book online?
Yes, it’s easy to check prices by departure dates and cities and book an entire vacation package for multiple travelers online. When booking, simply have the following information for all passengers: names as they appear in passport and date of birth. We mail one set of documents for the entire reservation.
Is full payment due at time of booking?
Yes, full payment by credit card is due to complete the transaction and issue airline tickets.
If you purchase the Travel Protection Plan when booking, you can cancel once for any reason up to 72 hours before departing and receive a full refund of payments made, less the cost of the protection plan. In addition, the Travel Protection Plan offers medical protection, travel delay coverage, baggage protection and 24-hr worldwide emergency assistance while you travel.
Do I get seat assignments when I book through Aer Lingus Vacation Store?
Yes, you will be assigned the best available seats whether you book online or over the phone.
Can I change my seat assignments after booking?
You can contact the airline with your confirmation number (PNR) to have your seats changed. Your PNR flight confirmation number is 6 characters and is located next to your flight information.
Where can I check my itinerary online?
To view your itinerary online, go to www.checkmytrip.com; be sure to have your reservation number to log-in.
Your U.S.-issued driver’s license is all you need in most European countries, but some countries also require you to have an International Driving Permit (IDP). You can get an IDP at your local American Automobile Association office ($15 plus the cost of two passport-type photos). Even if you have an IDP, remember that you must carry your U.S. driver's license as well.
Shortly after completing and paying for your booking in full you will receive a confirmation e-mail with a link to access your trip details in our Traveler Portal. Most of our travel documents/vouchers are available within approximately 5 business days of booking. However, depending on the package booked, some documents are not available until approximately 30 days prior to travel. You will receive a follow-up notification when they are available. Lastly, please keep in mind that your air is paperless - you will NOT receive a paper ticket or e-ticket. The airline confirmation number found on your itinerary is sufficient for check-in.
Can I cancel my trip after booking?
Do I need an international driver’s permit to drive a car in Europe?
Car rental agencies in Europe don’t require an International Driving Permit to rent a car but, depending on the country you’re visiting, are technically required to ensure you have one. Those driving in Italy, Slovenia, and Spain are technically required to carry a permit and could be fined if found without one.
What are the age requirements for renting a car in Europe?
Minimum and maximum age limits for renting a car vary by country, type of car, and rental company. Most companies require a minimum age of 21, but travelers who are at least 25 years old should have no problem. Drivers over 70 may have trouble renting in the Great Britain and Northern Ireland. If you're over 69, you may pay extra to rent a car in the Republic of Ireland, where the official age limit is 75 (but people 75-79 can rent if they provide extensive proof of good health and safe driving).
Does my credit card cover car rental insurance?
It is the renter's responsibility to find out if he or she has coverage in the location they are traveling to, and what limits to the coverage are. If your credit card does cover you, bring a copy of the policy with you to avoid any complications at the car rental desk as well as the credit card used for purchase.
Should I purchase car rental insurance?
Protect yourself in the event of auto collision, theft or fire with walk away coverage and zero deductible. Book VIP Express Car Insurance (aka Collision Damage Waiver) with your package to save 25% off published rates.
If you choose to not purchase VIP Express Car Insurance or present proof of an accepted independent coverage (i.e. credit card) at the time of picking up your rental car, you are accepting liability for the full value of the vehicle and a minimum deposit of 3,000Euro(2,500UKL) will be required when you pick up your rental car.
What side of the road do they drive on in Europe?
In all countries except Ireland and Great Britain, they drive on the right side of the road as they do in the U.S.
What is the currency used in Europe?
The Euro is the main currency used in Europe except for the following countries which use local currency: Great Britain, Armenia, Bulgaria, Czech Republic, Denmark, Hungary, Latvia, Lithuania, Norway, Poland, Romania, Sweden and Switzerland.
How can I find out what the exchange rate is?
Visit www.xe.com for current exchange rates.
Should I get Euros before leaving the U.S.?
Generally, it's recommended to exchange currency once you arrive at your destination. The airport will have currency exchange and ATM machines where you can withdraw what you need upon arrival.
Can I use my ATM card abroad?
Yes, that is the easiest way to obtain local currency when traveling but you may need to inform your bank that you are traveling and will be withdrawing funds from your destination.